m999 Privacy Policy – Your Information
Completely Safe With Us

When you register on m999 and use the platform, we collect certain information. This data falls into two categories: what you provide directly, and what is collected automatically.

Information you provide directly:

• Full Name, Date of Birth & Gender
• Mobile Number & Email Address
• Residential Address
• National ID Number (for verification purposes)
• Payment Method Details (bKash / Nagad / Rocket Number)

Automatically collected information:

• IP Address & Device Information
• Browser Type & Operating System
• Log of pages visited and time spent on each page of the platform
• Login Time & Gaming Activity

M999 uses your information only for specific, legitimate purposes — never for anything unnecessary or unauthorized. Details are outlined below:

Your personal information is never sold at m999. We do not share your data with any advertising agencies or data brokers. However, limited sharing may occur in the following circumstances:

• Payment Processors: Necessary data is shared with bKash, Nagad, or other payment gateways solely to process your transactions.
• Game Providers: Game providers whose titles are available on m999 may access specific gaming data — but not any personally identifying information.
• Legal Reasons: Information may be disclosed in response to a valid request from a court or law enforcement authority.
• Fraud Prevention Agencies: In certain cases, limited data may be shared with fraud prevention service providers.

M999 uses cookies in your browser to enhance your experience. Cookies are small text files stored in your browser that make your future visits smoother and more convenient.

Types of cookies used by m999:

• Essential Cookies: These are essential for maintaining your login session and ensuring platform security.
• Functional Cookies: Helps remember your preferences and settings.
• Analytics Cookies: To understand how different sections of the site are being used.
• Security Cookies: To detect and flag suspicious login attempts.

M999 retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

• Account Information: Up to 5 years after account closure
• Transaction History: Up to 7 years (in accordance with financial regulations)
• Customer Service Conversations: 2 years
• Browsing Logs: 6 months
• Cookie Data: At the end of the session or up to 1 year

Once the retention period expires, we securely delete your data or anonymize it so that it can no longer be linked to you.

As an m999 user, you have several important rights over your own data. Here's what you should know:

M999 applies industry-leading security measures to protect your information. Our security team monitors servers and databases around the clock, 24 hours a day.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Firewall Protection: Unauthorized connections are blocked.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Data Masking: Sensitive data is masked even within internal systems.
• Breach Notification: In the event of a security breach, we will notify you immediately.

Please note that no internet transmission can be guaranteed 100% secure. We encourage you to use a strong password and never share it with anyone.

M999 may update this Privacy Policy from time to time. Before any significant changes take effect, we will send a notification to your registered email address and display the update date on this page.

If you have any questions about this Privacy Policy or would like to make a request regarding your information, please contact our support team. m999's support team is available 24/7 to assist you.